GDPR Policy for TimeNWatch Online Shop

Effective Date: 01 Jan 2023

Introduction

TimeNWatch is committed to protecting the privacy and personal data of its customers. This GDPR Policy outlines our approach to data protection in compliance with the General Data Protection Regulation (GDPR).

Data Controller

TimeNWatch, a registered business operating under EcomEmpower, acts as the data controller for the personal data collected and processed through our online shop.

Personal Data Collection

We collect and process personal data from our customers to provide our products and services. The types of personal data we collect may include:

  • Name
  •  Contact information (email address, phone number, shipping address)
  •  Billing information (credit card details, billing address)
  •  Purchase history
  •  IP address and device information
  •  Any other information voluntarily provided by the customer

Legal Basis for Data Processing

We will only process personal data when we have a legal basis to do so, which may include:

  • Performance of a contract: We process personal data to fulfill our contractual obligations to customers when they purchase.
  •  Consent: We may seek explicit consent from customers for specific processing activities.
  •  Legitimate interests: We may process personal data based on our legitimate interests in providing and improving our products and services, as long as it does not outweigh the individual’s rights and interests.

Purpose of Data Processing

We process personal data for the following purposes:

  • Fulfilling customer orders and providing customer support.
  •  Managing and improving our products and services.
  •  Communicating with customers about their orders, promotions, and updates.
  •  Analyzing and improving the performance of our website and online shop.
  •  Complying with legal obligations.

Data Retention

We will retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a more extended retention period is required or permitted by law. Once the data is no longer needed, we will securely dispose of it.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments.

Sharing of Personal Data

We may share personal data with third-party service providers who assist us in delivering our products and services. These service providers are contractually bound to process personal data only on our instructions and by applicable data protection laws.

We do not sell or rent personal data to third parties for their marketing purposes.

International Data Transfers

Sometimes, We may transfer personal data to countries outside the European Economic Area (EEA), where the data protection level may differ. When transferring personal data to such countries, we will ensure appropriate safeguards to protect the data by applicable data protection laws.

Individual Rights

As data subjects, individuals have certain rights regarding their data under the GDPR. These rights may include access, rectification, erase, restrict processing, object to processing, and data portability. To exercise these rights or for any inquiries regarding personal data, individuals may contact us using the information provided below.

Updates to this Policy

We may update this GDPR Policy from time to time to reflect changes in our data processing practices or legal requirements. The policy updates will be posted on our website, and the revised effective date will be indicated.

Contact Information

If you have any questions, concerns, or requests regarding this GDPR Policy or our data protection practices, please get in touch with us at:

TimeNWatch

Email: support@timenwatch.com

Phone: +92 302 587 6 587

By using the TimeNWatch online shop, you acknowledge that you have read and understood this GDPR Policy and consent to collecting, processing, and storing your personal data as described in this policy.

Complaints

If you believe your rights under the GDPR have been infringed, you can complain to the relevant supervisory authority. Please contact us first to address any concerns you may have.

Third-Party Links

Our website and online shop may contain links to third-party websites or services. Please note that we are not responsible for those third-party sites’ privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our online shop is not intended for children under the age of 16. We do not knowingly collect personal data from individuals under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete the information as soon as possible.

Data Breach Notification

In the event of a data breach that may risk your rights and freedoms, we will notify the relevant supervisory authority and affected individuals by our legal obligations.

Severability

If any provision of this GDPR Policy is found invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Governing Law

This GDPR Policy shall be governed by and construed by the laws of Pakistan. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Thank you for taking the time to review our GDPR Policy. If you have further questions or concerns, please do not hesitate to contact us using the provided contact information.

Date: 01 Jan 2023

Authorized Representative:

Ahmad Bashir

Chief Executive Officer

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